Dynamic Forecasting of Conversation Derailment

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Online conversations can sometimes take a turn for the worse, either due to systematic cultural differences, accidental misunderstandings, or mere malice. Automatically forecasting derailment in public online conversations provides an opportunity to take early action to moderate it. Previous work in this space is limited, and we extend it in several ways. We apply a pretrained language encoder to the task, which outperforms earlier approaches. We further experiment with shifting the training paradigm for the task from a static to a dynamic one to increase the forecast horizon. This approach shows mixed results: in a high-quality data setting, a longer average forecast horizon can be achieved at the cost of a small drop in F1; in a low-quality data setting, however, dynamic training propagates the noise and is highly detrimental to performance.
Original languageEnglish
Title of host publicationProceedings of the 2021 Conference on Empirical Methods in Natural Language Processing
PublisherAssociation for Computational Linguistics
Publication date2021
Pages7915–7919
DOIs
Publication statusPublished - 2021
Event2021 Conference on Empirical Methods in Natural Language Processing -
Duration: 7 Nov 202111 Nov 2021

Conference

Conference2021 Conference on Empirical Methods in Natural Language Processing
Periode07/11/202111/11/2021

ID: 299821897